Clarification Text for Communication Form



In the clarification text hereby, as Luna Elektrik Elektronik Sanayi ve Ticaret Anonim Şirketi (“Company”), the principles of personal data processing progress stated below in accordance with the Personal Data Protection Law No. 6698 (“Law”) and related regulations. We process your personal with the title of “Data Controller” located in 10001 Sokak No:9 A.O.S.B. Çiğli/İzmir as defined in the Law and within the limits set forth by the legislation.

Purposes of Processing Personal Data

Your personal data about identity and communication, will be collected as a result of the application you have made through the Contact Form on our website and our message service. The information you have transferred via the Contact Form is processed and included in our system in order to provide you a better service, to receive your wishes, suggestions and complaints.

Other than those stated above, your personal data may be processed by the Company in a way that will not violate your fundamental rights and freedoms, for the preparation and presentation of various reports, analyses and studies, in order for you to benefit from the services offered by the Company without any problems and to improve our product and service diversity.

Transfer of Personal Data and Purposes of Transfer The purpose of processing personal data show parallelism with the purpose of transferring the data. Our Company may share the personal data with the institutions and organizations it cooperates with, with public authorities and relevant business partners upon request, in order to carry out its activities.

Method Of Collection of Personal Data and Legal Basis

Your personal data may collected in electronic environment for you to benefit from the services that we offer via Communication Form that you filled out on our website.

Your personal data will be processed for data processing is mandatory for the legitimate interests of our Company. According to Article 5, Paragraph 2/e of the Law, data processing is necessary for the establishment, exercise or protection of any right and Article 5, Paragraph 2/f of the Law, processing of data is necessary for the legitimate interests pursued by the data controller, provided that this processing shall not violate the fundamental rights and freedoms of the data subject.

Storage Period of Processed Data

The Company deletes, destroys or anonymizes personal data in the event that the reasons for the processing no longer exist, and the mandatory storage periods determined under the Laws and other relevant legislation expire.

How to Apply to the Data Controller and Rights You Have

Pursuant to Article 11 of the Law, you can submit your information and application requests regarding your rights to the Data Controller in accordance with the Comminuque on The Principles and Procedures for The Request to Data Controller  You can also submit your application through sending the application to 10001 Sokak No:9 A.O.S.B. Çiğli/İzmir”

The Company finalizes your requests as soon as possible and within thirty days at the latest, depending on the nature of the request. In case the requested transaction requires a cost, a fee may be charged to you. The Company may accept and process the request or reject the request in writing by explaining the reason.

In case the request is refused, the response is found insufficient or the request is not responded within the specified time period, the data subject may lodge a complaint with the Turkish Personal Data Protection Board (“Board”) within thirty days as of he or she learns about the response of the data controller, or within sixty days as of the request date, in any case. However, a complaint shall not be lodged without exhausting the remedy of the request to the data controller.

Data Controller:

Corporate Name : Luna Elektrik Elektronik Sanayi ve Ticaret Anonim Şirketi

Address : 10001 Sokak No:9 A.O.S.B. Çiğli/İzmir 

E-mail :